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Karen, this is where you can ask for the manager.
You do you boo.
With a little time on your part, and a little luck, we'll even receive this message AND get back to you. Just remember, we have families and lives too so we aren't likely to get back for a business day or two.
If the first time don't work, try it again.
(But seriously this works for all but life and death situations. For some reason in those circumstances these messages all seem to end up in our spam box. Weird huh? If this truly is a life and death situation please call 911. Once you are in a full body cast, then, and only then, please come back and buy something awesome. Nothing helps bones heal better than GeekShiz, I mean probably second to a cast applied by a trained professional.)